by graham@chefxpertise.com | Apr 23, 2025 | Customer Service, Employee Training, Quality & Consistency, Team Building
Welcome to the 12th post in our 13-part blog series designed for independent restaurant operators. This series serves as a resource library to help you optimize every facet of your operation. Today’s focus is on Staff Development and Engagement, a critical yet often...
by graham@chefxpertise.com | Mar 21, 2025 | Consistency & Quality, Customer Service, Employee Training, Menu Knowledge, Restaurant Operations
Welcome to the eighth installment of our 13-part blog series. Today, we focus on empowering your Front-of-House (FOH) staff with menu knowledge and sales techniques to enhance the guest experience and boost revenue. Previously, we explored Ordering and Inventory...
by chefxpertise | Sep 30, 2024 | Consistency & Quality, Customer Service, Financial Management
Part 1: When Can One Chef Handle It All? Intro: Independent Multi-Unit Growth Challenges Owning a multi-unit restaurant comes with exciting growth opportunities, but it also introduces a unique set of challenges, particularly in maintaining consistency and...
by chefxpertise | May 28, 2024 | Customer Service, Hospitality, Leadership Development
Introduction In the bustling environment of a professional kitchen, leadership is not just about managing a team; it’s about inspiring excellence, fostering innovation, and ultimately ensuring that every dish that leaves the kitchen tells a story of dedication and...
by chefxpertise | Dec 12, 2023 | Customer Service, Hospitality
In the highly competitive world of the restaurant industry, providing exceptional food is just one part of the equation for success. To thrive, you must create a memorable dining experience that keeps customers coming back for more. Whether you own a cozy neighborhood...
by chefxpertise | Nov 30, 2023 | Customer Service, Employee Training, Hospitality, Quality & Consistency, Restaurant Operations
There’s more to running a successful restaurant than delicious food and great service. It’s a well-oiled machine of efficient and streamlined operations. You can feel overwhelmed when it comes to improving your restaurant’s operations, whether...
