by graham@chefxpertise.com | Apr 23, 2025 | Customer Service, Employee Training, Quality & Consistency, Team Building
Welcome to the 12th post in our 13-part blog series designed for independent restaurant operators. This series serves as a resource library to help you optimize every facet of your operation. Today’s focus is on Staff Development and Engagement, a critical yet often...
by graham@chefxpertise.com | Mar 21, 2025 | Consistency & Quality, Customer Service, Employee Training, Menu Knowledge, Restaurant Operations
Welcome to the eighth installment of our 13-part blog series. Today, we focus on empowering your Front-of-House (FOH) staff with menu knowledge and sales techniques to enhance the guest experience and boost revenue. Previously, we explored Ordering and Inventory...
by graham@chefxpertise.com | Mar 3, 2025 | Consistency & Quality, Employee Training, Financial Management, Time Management
Welcome to the fifth installment of our 13-part blog series, designed to help independent restaurant operators tackle operational challenges head-on. Today’s focus is Maximizing Kitchen Productivity —specifically, maximizing productivity during “Off-Peak Shifts”...
by chefxpertise | Aug 20, 2024 | Concept Development, Employee Training, Leadership Development, Menu Development, Restaurant Operations
The restaurant industry is often seen as the ultimate playground for food lovers with a dream. But behind the scenes, it’s more like a high-stakes game of culinary Survivor. Many restaurants don’t make it past the first few seasons, and understanding why can make the...
by chefxpertise | Aug 18, 2024 | Employee Training, Hospitality, Quality & Consistency, Restaurant Operations, Team Building
If you’re still spending time worrying about whether the silverware sparkles, it’s time to rethink your priorities. Sure, shiny forks are nice, but they won’t turn around a sluggish restaurant. The real magic happens when you focus on polishing something far more...
by chefxpertise | Apr 15, 2024 | Employee Training, Restaurant Operations
Conflicts in the kitchen are as common as salt in soup. But unlike seasoning, too much discord can spoil more than just a dish; it can upset the entire service. So, how does a culinary leader address the heat of the moment without turning up the temperature? This...
