by chefxpertise | Aug 20, 2024 | Concept Development, Employee Training, Leadership Development, Menu Development, Restaurant Operations
The restaurant industry is often seen as the ultimate playground for food lovers with a dream. But behind the scenes, it’s more like a high-stakes game of culinary Survivor. Many restaurants don’t make it past the first few seasons, and understanding why can make the...
by chefxpertise | Aug 18, 2024 | Employee Training, Hospitality, Quality & Consistency, Restaurant Operations, Team Building
If you’re still spending time worrying about whether the silverware sparkles, it’s time to rethink your priorities. Sure, shiny forks are nice, but they won’t turn around a sluggish restaurant. The real magic happens when you focus on polishing something far more...
by chefxpertise | Apr 15, 2024 | Employee Training, Restaurant Operations
Conflicts in the kitchen are as common as salt in soup. But unlike seasoning, too much discord can spoil more than just a dish; it can upset the entire service. So, how does a culinary leader address the heat of the moment without turning up the temperature? This...
by chefxpertise | Jan 15, 2024 | Employee Training, Menu Knowledge, Quality & Consistency
Besides the food, a restaurant’s staff plays a big role in its success. Among the many factors that contribute to a stellar dining experience, one stands out: the team’s comprehensive knowledge of the menu. Exceptional service starts with menu knowledge,...
by chefxpertise | Dec 26, 2023 | Employee Training, Quality & Consistency, Restaurant Operations
Crafting an effective onboarding process for restaurant employees is like adding that secret ingredient that brings all the flavors together in a dish – it’s essential for creating a united team and ensuring the restaurant runs smoothly. Think of it as the...
by chefxpertise | Nov 30, 2023 | Customer Service, Employee Training, Hospitality, Quality & Consistency, Restaurant Operations
There’s more to running a successful restaurant than delicious food and great service. It’s a well-oiled machine of efficient and streamlined operations. You can feel overwhelmed when it comes to improving your restaurant’s operations, whether...